Brugo… More like BruNOgo


Ease of use: 1 Cockpot
Heat retention: 1 Cockpot
Doing all it saidit could do: 1 Crockpot
Style: 3 Crockpots
Overall Coffee Experience: 1 Used, Greasy, Nasty, Crockpot

Price: $24 with shipping (ground)

crockpot Scale:
4 = Like a perfect potroast
3 = The roast isn’t bad, but need a little salt
2 = Looks like the dog will be eating well tonight
1 = How can you ruin a potroast?

Let me begin by recommending that you visit www.brugomug.com to learn a little more about the mug I am reviewing. For me, after visiting the site I was prepared to pay any amount of money necessary to have the revoloutionary new mug. Below is a recounting of my experience and an explination for my rating of the mug (see above).

Here is the gist… this mug is supposed to deliver the perfect sip of coffee. However, the problems with this mug are so many that I honestly, I can’t go into all the details. The short end of things is that the mug does not retain heat well, it leaks (even when in the lock position), the ‘sip’ that is provided in the ‘tip and sip’ feature is an amazingly small sip, the shipping on the mug is only available as ground and takes 2-3 weeks, and the help department is only mildly helpful (assuming you can get your email to go to a real human).

In all, the whole experience from ordering to drinking my coffee has been a disappointment. I have resumed using my busted up nike coffee travel mug that, even though broken, works much better than the Brugo… final conclusion: don’t waste the time or money (or take the Brugo concept, perfect it, and then sell me the mug… I’m waiting).

One thought on “Brugo… More like BruNOgo

  1. Hello All, Well its been a long couple of months . Let me tell you. I am the inventor of Brugo. I have been paying close attention to all the comments, good and bad. Your both right!!! A few years back I set out to make a coffee mug that addressed every problem that a coffee drinker faces in his daily travels. I came up with the PTZ( Perfect Temperature Zone) concept. By separating 1.5 oz’s of coffee from the main content, it would cool your coffee one sip at a time. This would take the wait off the front end, keeping your coffee hotter for the life of the cup. I also wanted to make a fashion statement with my mug. On Sept 1,2005, I had the first working prototype, By Nov 1 I had made 1200 to test and do some focus groups. Somehow, Without asking for it,A mug made it to “Mens Health Magazine”. They put it in their December Tech Guide Issue as a “Top 100 Product” for 2006. One week later, “Good Morning America”. Holy Cow!!!!!! What do I do now?? Within a week, Running my company by myself, 15000 mugs were sold. Scrambling to figure out what to do.I did the best I could. I ordered mugs to fill orders and had them airfreighted in at a loss. I am not looking for sympathy. I feel that Brugo customers deserve an explanation.The mugs that were rushed in, although good, could have been better.Customer service at the time was no where near what it needed to be. We stand behind our product and are continuously improving PTZ technology. To anyone who has had problem, I do apologize and would like to make it up somehow,please call me or Email me. 1-877-brugo-go. Keep on posting your thoughts, It makes us work harder at getting better. Sincerely, Spero Pavlos President JolexUsa Posted by: Spero at February 17, 2006 08:32 PM Post a comment